email: support@yourblindsdirect.co.uk
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Are blinds easy to fit?
Actually they're easier than you'd think. Check out our window blind fitting guides prior to purchase to see which tools you require as each blind style has slightly different requirements.

How Long Must I Wait For My Blinds?
We usually say five-seven working days for your blinds to be scheduled in to our factory, manufactured, quality checked and shipped.

Will Blackout Blinds block out all light?
Blackout fabric blinds are fantastic at cutting light levels but depending on location (i.e. Easterly facing windows) and fittings, there may be some light leakage around the edges of the fabric.

What are your office hours?
We are open from Monday to Friday, 9:00am until 4:00pm. However you can use our website 24/7.

What payment methods do you accept?
All of our transactions are handled by PayPal for your security. Even without a PayPal account you can use your card to make a secure payment.

Is it safe to purchase online using my card details?
Yes, our site is SSL protected to ensure that your details are safe.

Can I request free samples?
Yes, we offer up to five free fabric samples per customer.

What happens if there is an issue with my purchase?
In the first instance we would ask you to send us a message using our contact form. We may then ask you to send photographs of the damaged item.


Question not answered here?
Check our Terms and Conditions, Child Safety and Delivery pages for more information or submit your question using our contact form.